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Technical Architect

Chicago, IL, USA

Job Type

Full Time

About the Role

Team Lead integration implementation team

Co-author Solution Design Document
Provide implementation timeline and resource management
Author the technical design specification
Manage overall development, validation, and deployment plans


Project Management:

  • Creates and manages the project plan, task assignments, milestones, progress, and budget

  • Communicates project status regularly with key stakeholders

  • Manages scope, issues, risks, and change requests

  • Prepares Change Order estimates and authors Change Order documentation

  • Provides review for project deliverables prepared by project team members

  • Coordinates and obtains project deliverable and phase signoffs

  • Coordinates user acceptance testing and sign-off

  • Manages training strategy

  • Takes overall responsibility for deployment and go-live activities

Salesforce Solution Design:

  • Provides overall Salesforce functional expertise

  • Leads requirements workshops and solution design meetings

  • Analyzes and documents requirements

  • Oversees data migration/integration solution definition and documentation

  • Manages technical solution development in conjunction with technical project team members


  • Leads scoping discussions with prospective customers

  • Defines project functional scope, approach, and assumptions as well as prepares effort estimates

  • Works with Sales Leadership to present project scope, approach and assumptions to client during proposal presentation

  • Authors Statements of Work


Communicates with clients clearly, portraying respect and honesty, with impeccable client-facing consultative skills
Easily grasps client needs and processes them into technical solutions
Able to instinctively detect project red-flags, such as scope creep, lack of executive sponsorship or key stakeholder participation, or misalignment of solution with users' needs and/or culture
Leads team members while providing them with periodic deadline reminders in advance and immediate assistance with issues
Portrays strong commitment to internal communication by escalating issues early and consistently reporting project status as required

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